Customer Pickup Information
If you prefer to pick up your purchase, you may do so at Canadian Mattress Wholesalers. Here are the terms and conditions of customer pickup. You are solely responsible for the safe loading and transportation of your merchandise, including, but not limited to, providing your own blankets, furniture pads, rope, straps and related supplies. For insurance purposes, Canadian Mattress Wholesalers cannot assist you in: (i) loading mattresses and/or box springs onto any open air vehicles (such as pickup trucks) or uncovered trailers; (ii) loading any merchandise when, in Canadian Mattress Wholesalers discretion and judgment, the result would be an unsafe condition; Most merchandise will be provided to you in the factory carton and will require your assembly. To ensure merchandise availability, please schedule the pickup of your merchandise with your sales associate and make the necessary arrangements to complete the pickup on that date. If merchandise is not picked up within 5 days of the scheduled pickup date, the merchandise will be returned to our warehouse and a restocking fee of 20% of the purchase price will be charged to you unless otherwise arranged with Canadian Mattress Wholesalers staff. Manufacturing defects and damage must be reported to a Canadian Mattress Wholesalers representative at the time of pickup.